To host paid plans on Pie, you’ll need to connect your account to Stripe.
Stripe is the payment processor that handles all ticket transactions on Pie — from attendee payments to your payouts.
How to connect
You’ll be prompted to connect Stripe when setting up your first paid plan.
You can also connect manually:
- Go to Settings
- Tap Connect Stripe
- Follow the Stripe onboarding flow
Once completed, your account will be ready to accept payments.
Requirements
To complete Stripe setup, you’ll need:
- A valid email address
- A bank account for payouts
- Personal information (name, date of birth, etc.)
Stripe may also require identity verification depending on your activity.
Why this step matters
If you don’t complete Stripe setup:
- You won’t be able to receive payouts
- Ticket sales may be blocked or delayed
- Stripe may require additional verification before enabling payouts
Common issues
Stripe not connecting
Make sure you complete the full onboarding flow
If you exit early, your account will not be connected
Verification delays
Stripe may take time to review submitted information
You may be asked to provide additional details
Bank account issues
Your bank account name must match your Stripe account details
Mismatches can delay payouts
ℹ️ Important to know
- You must connect Stripe before creating a paid plan
- All payments and payouts are processed through Stripe
- Stripe may request additional information to stay compliant with payment regulations